hospitality
Grubby carpets? Don’t let them floor you
As an accommodation provider, you’ll know how important it is to provide a clean and comfortable place for your guests…
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Management
Jail for tourism operator who flouted the rules
The owner of a North Queensland tourism company has been jailed – and then released pending an appeal – after…
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Developments
Include Airbnb in tax crackdown, tourism bodies demand
Two leading Australian tourism bodies are ramping up pressure on the government to include Airbnb in a tax crackdown on…
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Industry
The hotel giant targeting service from the heart
Heartfelt service is the focus of a new advertising campaign by AccorHotels.
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Industry
Hit the OTAs with a rebound: Five direct booking strategies for hotels
Love them or hate them, the online travel agencies are here to stay.
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Industry
Price hike fears follow new OTA tax plan
Australian accommodation may cost more from next year as overseas travel agents pass on the pain of new tax laws.
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News
States urged to support crackdown on “wrecking balls of Australia’s accommodation industry”
A leading tourism body has called on all states and territories to support the government’s new tax law for online…
Read More Look beyond filling beds to measure success
It's important to focus on revenue results, not just occupancy.
Read MoreHow segmenting your website will lead to bookings
From the very beginning of the searching process to the post-stay comedown, guests are increasingly expecting an experience that feels…
Read MoreShining a light on accommodation’s nightmare infestations
It may be the size of a pin-head, but a single bed bug has been known to induce hysteria in…
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