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hotel business

The hidden killer of hotel marketing

Sometimes, one of the greatest obstacles to successful hotel marketing lurks within your own office…

Higher customer service leads to higher revenue, profits & fun

There is a range of simple things we can do to enhance a guest’s stay, and here is a potpourri…

Business & pleasure at Golden Chain Conference

New for the chain this year was the inclusion of a full day revenue management seminar and workshop delivered by…

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