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hotel management

Make your 2017-2018 hotel budget count

As a hotel manager, or hotel financial planner, your budget should represent an ever-changing modern market that is becoming more…

A guide to cross channel marketing

Cross channel marketing. Those three words strike fear into the hearts of many accommodation providers. But it doesn’t have to…

Chinese tourists create high demand for Australian hoteliers

Australia has created an enticing formula to entice more Chinese tourists by adding more flights, offering 10-year visas and promoting…

Corporate travel industry must adapt to modern sharing economy

The ‘sharing’ economy is likely to affect corporate travel agencies unless they can prepare themselves to leverage the disruption to…

Vivid Sydney’s lights heat up hoteliers’ winter nights

Last-minute demands for Sydney hotels will likely spike in coming weeks, with the ‘high voltage’ of arrivals in town for…

How to remove friction from your guest’s hotel booking experience

Customer friction is one of many barriers that may prevent a traveller from completing their booking, but the good news…

Things hotel managers love to hear from guests

One of the key roles as a hotel manager is being able to draw the line between good and bad…

Hotel marketing: 9 things that work

Marketing can often seem like a bottomless pit of possibilities. The days of investing in only a few marketing channels…

Action Hotels PLC Novotel chosen as partner for new hotel

Action Hotels, owner, developer and asset manager of branded three and four-star hotels in Australia, has teamed up with Novotel…

Major hotel operator sets sights on Australia

Marriott International has earmarked Australia as a growth centre, introducing new luxury brands opening in Sydney will be the Ritz-Carlton at The…

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