Hotel

While an in-house laundry installation or refurbishment may sound like a simple mission, it’s not all suds and bubbles.

What would you do if a guest asked for ketchup on their pillow?

We've compiled some of the most random accom setups that have struck a chord with guests already this year!

The ACCC has warned consumers about reports of a new scam enacted via overseas calls. As accom managers receive overseas…

It might sound weird... but here's some alternatives to annoying (overplayed) lobby music that you and your guests might love…

Prior to joining Pan Pacific Hotels Group, Rob Weeden was Vice President, Sales and Marketing at Shangri-La Hotels & Resorts

Mammy read a Facebook post about dogs being used to sniff out bed bugs. We fact-checked her conclusions with Stephen…

From tables to skirting to coffee machines... Comfort, accessibility and quality are all factors that contribute to great dining and…

Here are six hotels Marriott developing here in Australia over the next few years in Melbourne, Sydney, Perth and (for…

Perhaps the biggest threat to the hotels industry is the growth of online community accommodation sites, like Airbnb. Though the…