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hoteliers

Young staff: try before you hire

The Australian Hotels Association has announced that it is supporting up to 10,000 internships across the Australian hotels and hospitality…

Basic, better, best: low season revenue strategies

Low season; it’s a term no hotelier likes to hear. In times of lower demand, some hoteliers adopt the ‘busy…

Kristy Edwards now leading Best Western’s revenue team

Kristy Edwards has been promoted to senior revenue manager at Best Western Australasia, managing a team of four that works…

Centralising your data to enable personalised marketing

Hotels have an amazing collection of data, which when stitched together, forms a digital trail of all the interactions which…

Converting guests to loyal brand advocates

Hotels that succeed in building on their direct channels, leveraging their data and enhancing their digital marketing strategy will have…

Territory excellence recognised at National Awards

Nearly 500 VIPs and industry guests recently gathered for the Australian Hotels Association National Awards held at Royal Pines Resort.

Wily Irish Mammy’s dusting hacks

Mammy’s favourite saying is: “A little soap and water never killed anybody!”

Keeping your loo roll squared away

The modern toilet roll: an essential item across the Western world. We can thank the Brits for the paper product…

Vender bender: refresh your guest offering without leaving bumps in the road

My last encounter with an interesting vending machine (not a phrase I can say I’ve typed before) was with an…

A new take on going local

Hotel Indigo has launched its new ‘Neighbourhood 15’ brand campaign, which casts a keen spotlight on the neighbourhood of each property – defined by…

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