Hotels

Wyndham Vacation Resorts Asia Pacific’s Customer Experience team has taken top honours at the prestigious Australian Service Excellence Awards (ASEAs),…

In honour of Halloween earlier this week, we asked accom professionals from coast to coast, representing properties of all sizes,…

A fun take on sustainability: letting guests enjoy their coffee in an old school ceramic ‘ugly mug’ instead of a…

GM Rhys Jones talks QT Sydney, well known for its quirky style and plush interior design.

Budget cuts have led the Australian Bureau of Statistics to pare back its tourism data collection, so we pulled together a special feature…

Bed bugs may have just become the world’s biggest little travellers...

When you win, you think every move you made in the sales process was genius. And then you replicate that…

Sunshine Coast operators met with event planners working for Brisbane-based corporations including, Rio Tinto, Deloitte, Coopers, Event Associates, Q Super, GHD,…

New for the chain this year was the inclusion of a full day revenue management seminar and workshop delivered by…

If you didn't Instagram it, did it really happen? An ever increasing number of Australians are on the social photo…