HotelsFocus less on latest amenities, more on guest relations 7 years ago According to the J.D. Power 2016 North America Guest Satisfaction Index, the hotel industry may be reaching a customer satisfaction…ACCC takes action against Meriton over TripAdvisor review controversy 7 years ago The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court against Meriton Serviced Apartments. The ACCC has…Become a unicorn… 7 years ago It has dawned on me that I am becoming more and more important to most of those in the world…An end to credit card charges? 7 years ago Most of us have read something in the press recently about the crackdown by the RBA stopping retailers from passing…Drive rates with this simple trick 7 years ago Make your room rates more appealing by changing just one number. Usually, establishing rate is a rational practice, based on…Fair Trading Contact Centre prepares for strata law reform 7 years ago NSW Fair Trading Commissioner Rod Stowe has reminded owners, tenants, strata and property managers that new strata laws will come…Time for hotels to get innovative if they want guests to “stop clicking around” 7 years ago The decision by the Australian Competition and Consumer Commission (ACCC) to enshrine rate parity between hotels and Online Travel Agencies…The Star appoints general manager Capital Projects QLD 7 years ago The Star Entertainment Group has announced the appointment of Ian Spackman as General Manager Capital Projects Queensland. Ian will lead…1 in 2 SMEs in Australia settled for hiring someone who was “okay” versus “fantastic”, new survey claims 7 years ago Finding, hiring and then retaining the right talent are among the biggest challenges facing small businesses in Australia, according to…‘Room boom’ set to change face of Australian hotel sector 7 years ago A hotel building boom is set to change the face of Australia’s hotel industry, with some 120 hotel projects in…Next»« Previous