Hotels
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News
Wyndham welcomes a win
Wyndham Vacation Resorts Asia Pacific’s Customer Experience team has taken top honours at the prestigious Australian Service Excellence Awards (ASEAs),…
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Industry
What’s scaring accom professionals this Halloween?
In honour of Halloween earlier this week, we asked accom professionals from coast to coast, representing properties of all sizes,…
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Management
Saving the planet… one ugly mug at a time
A fun take on sustainability: letting guests enjoy their coffee in an old school ceramic ‘ugly mug’ instead of a…
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News
‘Best Boutique Hotel’ QT Sydney takes home win
GM Rhys Jones talks QT Sydney, well known for its quirky style and plush interior design.
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News
The trends every accom manager should know about
Budget cuts have led the Australian Bureau of Statistics to pare back its tourism data collection, so we pulled together a special feature…
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News
The worldwide war on bed bugs
Bed bugs may have just become the world’s biggest little travellers...
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News
Win more group business by being a good loser
When you win, you think every move you made in the sales process was genius. And then you replicate that…
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News
Event showcases new conference products & services
Sunshine Coast operators met with event planners working for Brisbane-based corporations including, Rio Tinto, Deloitte, Coopers, Event Associates, Q Super, GHD,…
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News
Business & pleasure at Golden Chain Conference
New for the chain this year was the inclusion of a full day revenue management seminar and workshop delivered by…
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