Saturday, November 18, 2017

Tag Archives: Hotels

How secure are the Gold Coast games?

ISIS is shifting its focus towards ‘soft’ targets involving high tourist areas in western countries, so we are seeing an increasing tempo of small bombings, crude vehicle crowd rammings and lethal personal attacks, often ‘inspired’ by rather than ‘orchestrated’ by IS.

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When guests complain, be all EARS!

After trudging back to the desk, waiting in line, and reporting my frustrating experience, what I most often hear the colleague say is "okay sir, here you go!" or even worse, "no problem, I'll get you a new one".

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Hotel pipeline for September 2017

The Asia Pacific region reported 288,850 rooms in 1,241 projects In Construction for the month. Based on number of rooms, that is a 20.9 percent increase in year-over-year comparisons.

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15 things a hotel’s website must have

You've got one face on the internet, and that's your website. If it doesn’t do a good enough job, it is more than likely that your prospects will choose your competition over you. Here are 15 easy to implement tips to keep in mind when designing your hotel’s website.

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CRM success is built on partnerships

Participating in a recent panel discussion in Toronto sponsored by Global Hotel Alliance (GHA) alongside experts from Acxiom, Serenata, Oracle and Cendyn served to be a truly enlightening hour and half on the future of customer relationship management (CRM).

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