Hotels
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Industry
How to create a 360-degree customer view using data
How valuable would it be to know everything about your customer’s interactions with your competition? Creating a 360-degree customer view…
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Industry
6 ways to improve your hotel website load time
The optimisation of your hotel website load time is the first vital step in your mission to secure direct bookings. Visitors to your…
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News
SiteMinder makes two key appointments as it looks to take business to the next level
Five months into its 10th anniversary, SiteMinder announced two key appointments to its C-suite: Ken Aoyama and David Jaros, both…
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News
Pan Pacific Hotels Group announced as exclusive NTIA sponsor
The Australian Federation of Travel Agents has welcomed Pan Pacific Hotels Group to the list of 2017 National Travel Industry…
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News
AccorHotels announces new general manager appointments
AccorHotels is pleased to announce the following new appointments in Australia: Monique Harmer has been appointed general manager, Pullman Cairns…
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News
Watch out for post-storm scammers
NSW Fair Trading commissioner, Rod Stowe has warned Sydney folks with storm damage to be aware of scammers going door-to-door,…
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News
Sydney’s Tank Stream Hotel appoints new business development manager
Sydney’s newest international hotel, The Tank Stream Hotel, has appointed Nigel Myers as their new business development manager. Previously Nigel…
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News
Sydney’s most enviable address for world-class meetings & events?
With luxury woven throughout every space, one ofs Sydney’s most anticipated hotel opening of 2017, Sofitel Sydney Darling Harbour Hotel,…
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Industry
Use video email to outsell the competition
Based on what I hear from the hotel sales and catering sales managers I train each month, the vast majority…
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Industry
Why it’s important to let your destination shape hotel culture
Building your hotel culture to reflect that of the local community may go a long way to securing your property…
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