Hotels
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Industry
Can you describe your typical guest?
Sharpen your marketing’s effectiveness by first determining exactly who your target audiences are. Surprising fact: most hoteliers don’t know who…
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News
Gov’t warns about use of inflatable air loungers in water as ACCC investigates
Are guests allowed to use floatation devices in your accom property pool? Do you have safety measure in place? NSW…
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News
Aquis Australia unveils plans for $440m Surfers Paradise hotel
Recently, Aquis Australia unveiled plans for a $440 million hotel on a beachfront position in Surfers Paradise that it hopes…
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Industry
A complaint is like a carrot…
Recently I was asked by a long-term client to offer a training module specific to handing guest complaints. Now I’ve…
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News
First Hyatt Centric hotel in Australia to open in Hobart
Hyatt Hotels & Resorts announced a management agreement with Elizabeth Tasmania for a Hyatt-centric hotel in Hobart, the capital city…
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Industry
5 hotel sales tactics to jumpstart 2017
A fresh New Year brings a new opportunity to delight ownership with big results in group/event sales…but only if you…
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News
Time for regional tourism to shine? NSW government appoints new promo structure
The announcement of new boards to support NSW’s regional tourism will hopefully lead to a renaissance in visitor numbers and…
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News
Quest reveals plans for 96-room hotel at Pacific Epping Shopping Centre
Quest Apartment Hotels continues its expansion across Australia, after securing the lease terms for its newest property at Pacific Epping…
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News
AccorHotels restructures major lease portfolio in Australia
AccorHotels has announced a new agreement with a wholly-owned subsidiary of the Abu Dhabi Investment Authority (“ADIA”) to restructure a…
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News
New appointments for Sydney’s Tank Stream hotel
Sydney’s newest CBD hotel, The Tank Stream, has announced the appointment of a new general manager and new director of…
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