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housekeeping

The biggest guest turn-off revealed

A survey of 2000 regularly travelling Brits has unveiled their biggest check in no-nos - and a few of their…

Ovolo, Shangri-La amp up sustainability firsts

Ovolo Group is rocking the amenity world with its own range of sustainable bathroom amenities inspired by its founder’s love…

Grounds for disgust: What lurks in your coffee machine?

The cleanliness of accom rooms can sometimes be questionable, but a photo taken by traveller Henry River really tests the…

Hotel colossus bins bathroom miniatures

Intercontinental Hotels Group is to ditch all small amenity bottles in favour of bulk-size bathroom products, in what could be…

Ferguson: Why we support the umpire’s decision

We all want to see wages grow and businesses thrive and we need to all work together to ensure this…

Bed bugs: Do we really need microchips in our linen?

China’s luxury hotels have endured a bad rap of late, following a viral social media expose of cleaning standards at…

Financial pressures leave hospitality workers with minimal savings

Many hospitality workers have little to no savings as they battle to afford rents, mortgage repayments and bills, new data…

Selling the message of exciting, dynamic, rewarding careers

Across the hotel industry we are hearing many stories of businesses concerned about where their future workforce will come from.

What happens when the growth stops?

For almost ten years our industry has been a rocket ship of top line growth driven almost exclusively by big…

Cleaner blows whistle on five-star hotel hygiene

A former housekeeper has revealed shocking cleaning standards at a luxury Melbourne hotel.

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