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housekeeping

What’s new in bathrooms? We’ve got the loo-down

Keeping up with the revolving door of bathroom trends in an ever-changing and demanding industry is something of a nuisance.…

Video exposes shocking cleaning practices at luxury hotels

Secret filming has revealed sub-standard cleaning practices at a number of luxury international hotels in China.

When fakes are better than the real thing

Artificial plants have come a long way since the seventies monstrosities that were more yucky than yucca.

Five ways to improve your staff communication

In the digital age, hospitality-focused communication platforms can radically improve your accommodation's internal operations.

Resort sued after guest dies in airing cupboard

A man whose mother died after getting trapped in her holiday accommodation airing cupboard is to sue the resort company…

Do you care for, or about, your guests?

It is time to rehumanise our customers, whether we call them hotel guests, restaurant patrons or sales prospects.

How a digital communication platform can transform how you operate

To become more effective at communicating, information sharing needs to be digitised. Hotels need to use the kind of technology…

Is room service about to disappear?

Hotel room service could become a thing of the past as food delivery company Deliveroo rolls out a global program…

Taken to the cleaners: The company fined $144,000 for underpaying hotel workers

The Federal Circuit Court has ordered a Melbourne businessman to pay $25,000 and his company Davdot Pty Ltd to pay…

Light up your building in case of evacuation

Any number of emergency situations can occur at an accommodation property and in every instance, adequate lighting is a necessity.

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