industryTrain staff that phone calls are opportunities, not interruptions! 4 years ago With so much information online at a hotel’s website and elsewhere, the telephone is ringing a lot less than it…Accom bodies welcome sweeping changes to planning and lockout laws 4 years ago Premier Gladys Berejiklian has announced key reforms to state planning laws and Sydney’s trading hours in an effort to boost…Industry urges trials before landlords stripped of rental rights 4 years ago A peak management rights body is pushing for trials of controversial rental reforms before they are imposed across Queensland.Star’s $2b Gold Coast plan fast tracked after Sydney rejection 4 years ago Days after NSW vetoed Star Entertainment's expansion plans, the Queensland government has moved to fast track a $2 billion upgrade…Star’s $500m Ritz-Carlton rejected by planning commission 4 years ago Plans for a $500 million Ritz-Carlton luxury hotel and apartment tower at the Star Casino complex in Pyrmont have been…Turn slow times into brand-enhancing opportunities 5 years ago Luxury properties all struggle with a common dilemma: How to create promotions to fill room nights and need periods that…Stunning Ritz-Carlton heads raft of key accom developments nationally 5 years ago The Ritz-Carlton marked its 100th hotel opening globally this week with the launch of a landmark waterfront development at Elizabeth…Hyatt bins miniatures in plastics-free push 5 years ago Hyatt Hotels has joined IHG and Marriott in ditching single-use toiletries and moving to eliminate single-use plastics throughout its properties.Whitsundays win big at Queensland tourism awards 5 years ago Tourism operators in Queensland’s Whitsunday Islands have taken home a slew of awards at this year’s Queensland Tourism Awards.Accom counting cost of devastating bushfires 5 years ago As bushfires continue to rage across Queensland and New South Wales, tourism operators are counting the cost of a devastating…Next»« Previous