industry
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Events
Vic’s stars shine on industry’s night of nights
Victoria’s star hotel performers have been honoured at the 2019 Tourism Accommodation Australia (Victoria) Awards for Excellence.
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Industry
How Airbnb is uniquely poised to service the frustrated disability sector
Airbnb properties are, for the most part, peoples’ homes. If ten percent of the population has a disability, it stands…
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Developments
Novotel labelled a “brand bully” over challenge to tiny rival
Novotel is threatening to close down a caravan park perched on a Melbourne rooftop, taking legal action over a name…
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Developments
“Tsunami” of tourists drives holiday hotspot to seek visitor curbs
Noosa is looking to limit visitor numbers as peak-time demands threaten to choke the Sunshine Coast town.
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Industry
A complaint is like a carrot…
The first step in conquering complaints is to understand their root causes. It occurred to me that a familiar root…
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Industry
Why guest room telephones remain crucial to accom
The in-room phone is still the main way guests order room service, they also frequently use it to call the…
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Developments
Marriott debuts eco-conscious, pet-loving, wellness-focused brand
Marriott international has continued its rapid Australian expansion with the debut of the Element by Westin brand in Richmond, Melbourne.
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Developments
Oaks backs regions with major new hotel
Oaks Hotels, Resorts and Suites is moving into Queensland’s largest inland city, Toowoomba, announcing plans to open a 102-suite hotel…
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Developments
NSW budget cut branded “short-sighted” and “a kick to the tourism industry”
Two leading industry bodies have condemned a $35 million cut to Destination NSW funding imposed by the state government this…
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Developments
Accom wrap: Sydney’s underground hotel, Albany’s national debut and Brisbane’s Pacific reno
A former karaoke bar in the basement of an historic CBD building may become Sydney’s first below ground boutique hotel.
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