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Management

Alleged hotel knicker nicker blames “fetish”

A man accused of stealing bras and lacy undies from Sydney hotel rooms has described his alleged behaviour as a…

Balcony debate reignited as teen falls to his death during Schoolies

Gold Coast accommodation providers are reeling from yet another tragedy during Schoolies week.

Voice assistants: Let’s look at the pros and cons

Not all hoteliers are convinced about the benefits of voice assistants.

Train staff that phone calls are opportunities, not interruptions!

With so much information online at a hotel’s website and elsewhere, the telephone is ringing a lot less than it…

Accom wrap: Wyndham’s Whitsunday win, Water views feature at Reefsuites, Lid lifted on Hat Hotel

The Wyndham group has bought a majority freehold interest in the former Peppers Airlie Beach resort - two years after…

Tourism chiefs launch training to target ‘critically important’ market

With Indian visitor numbers predicted to swell by 20 percent in the next two years, a program has been launched…

Accom bodies welcome sweeping changes to planning and lockout laws

Premier Gladys Berejiklian has announced key reforms to state planning laws and Sydney’s trading hours in an effort to boost…

Solar: Accom’s new super power

Creating a comfortable ambience which ensures outdoor spaces are still well enough lit to be functional is a balancing act,…

The pop-up wars: Why personalisation matters

The home page is the single most important experience for consumers. It’s a sacred space. It’s your opportunity to tell…

Red dawn for Perth with new Radisson

Radisson is the latest major hotel group to announce its entry into Perth, the group's RED brand to make its…

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