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Management

Thomas Cook back from the dead

Thomas Cook is to be revived as a travel brand after the name was bought by a former shareholder for…

Gastro outbreak hits iconic resort

More than 50 tourists at a premium Queensland holiday resort have been struck down with vomiting and diarrhoea from water…

Landmark Airbnb ban fuels fears of copycat cases

A Gold Coast body corporate has become the first in Queensland to legally ban Airbnb - but industry insiders are…

Epic hospitality training

EPIC - Empathy, Patience, Intuition and Compassion. Most guest service training focuses only on interpersonal communications, yet when you only…

Hoteliers vs Muggles?

The hospitality jargon on your website might be penalising your direct reservations

Rooms by the hour reinvented at Sydney Airport

Pay-by-the-hour hotel rooms will be available at Sydney Airport from next year as the Plaza Premium Group debuts its international…

Fair or flawed? Multinationals hit with new tax rules

A new law forcing multinational online travel agents to comply with Australian GST rules has come into effect - but…

Queensland’s short stay apathy threatens growth and jobs, says sector

Leading accom bodies are warning Queensland government inaction over short-stay regulation could damage investor confidence and impact tourism jobs in…

Airbnb declares war on party houses following Halloween shootings

The world’s largest short-stay platform will act to ban party houses globally in the wake of a deadly shooting at…

Meet the hotel engineer prioritising the planet

“My personal task is to train passionate young people to fill the gap for much needed technical staff in the…

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