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Management

Tourism Australia’s first female boss a “fantastic appointment”

Tourism Australia has officially anointed Phillipa Harrison as its new chief, three months after she took the reigns as interim…

What are the ‘givens’ guests expect from their accom?

With emerging technologies and evolving guest needs, hotels are having to play catch up...

Airbnb under microscope as northern NSW eyes caps

Airbnb’s impact on northern NSW will be evaluated in light of planned short-stay curbs and a 2018 study which found…

Travel colossus goes broke, blaming competition

Amoma.com, the third largest worldwide reservations platform, collapsed on Friday leaving travellers stranded as hotels stopped honouring reservations made through…

Five ways accom marketers stumble on the way down the aisle

Don’t drop the ball on big wedding business.

Awards season hits overdrive as top performers lauded

Two leading accom bodies toasted their star performers nationally this week at separate gala award ceremonies on the Gold Coast.

Sebel twins adopted by Brady bunch

Two new Sebel hotels will be built in Melbourne under the Brady family, founders of the Amber Property Group.

The biggest guest turn-off revealed

A survey of 2000 regularly travelling Brits has unveiled their biggest check in no-nos - and a few of their…

“Dark day”: Staff and guests mourn loss of historic Binna Burra

A landmark Gold Coast hinterland property which has welcomed guests since 1933 was decimated by bushfire following its evacuation last…

Trivago tells court “best” doesn’t have to mean cheapest

The consumer watchdog began its prosecution of Trivago on Monday, accusing the travel platform of deceiving the public over ‘best…

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