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Management

Why device charging matters to accom

You should be eyeing the latest device chargers as a way to make an ever-techier clientele feel at home in…

Six hospitality books you need on your reading list

There’s no better place to get good training in a short amount of time than to crack open a book…

Tourism growth almost twice that of economy, report finds

Australia’s tourism industry is growing much faster than the national economy and will continue to be a major driver of…

‘Playground’ tag creates big upswing for Goldie

Branding the Gold Coast ‘Australia’s favourite playground’ is prompting a surge in high-spending tourists, the city’s tourism chief claims.

Australasian short stays targeted by drug smugglers

Antipodean airbnbs are being targeted by criminals looking to establish drug trafficking rackets and cash in on high methamphetamine prices…

Broome operators seek curbs as they lose “10 to 15 percent a year to Airbnb”

Broome accom providers have joined the fight for urgent regulation of short stay holiday lets, claiming established businesses are losing…

Why validation matters when guests complain

When apologising for a mishap during a guest’s stay, it’s important to be sincere and provide validation.

Groundbreaking developments for Sunny Coast and Melbourne

Work will soon begin on the Sunshine Coast's first international hotel in 30 years, with planners giving the green light…

Stayz weighs in on short let plan

Holiday rental accommodation has been hotly debated in NSW politics for many years now.

Accor’s budget hotels snapped up in nation’s “most watched” deal

In one of the biggest portfolio deals in Australian accom history, fund and investment manager iProsperity Group has bought AccorInvest’s…

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