Management
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Developments
Thomas Cook back from the dead
Thomas Cook is to be revived as a travel brand after the name was bought by a former shareholder for…
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Developments
Gastro outbreak hits iconic resort
More than 50 tourists at a premium Queensland holiday resort have been struck down with vomiting and diarrhoea from water…
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Developments
Landmark Airbnb ban fuels fears of copycat cases
A Gold Coast body corporate has become the first in Queensland to legally ban Airbnb - but industry insiders are…
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Industry
Epic hospitality training
EPIC - Empathy, Patience, Intuition and Compassion. Most guest service training focuses only on interpersonal communications, yet when you only…
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Industry
Hoteliers vs Muggles?
The hospitality jargon on your website might be penalising your direct reservations
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Developments
Rooms by the hour reinvented at Sydney Airport
Pay-by-the-hour hotel rooms will be available at Sydney Airport from next year as the Plaza Premium Group debuts its international…
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Developments
Fair or flawed? Multinationals hit with new tax rules
A new law forcing multinational online travel agents to comply with Australian GST rules has come into effect - but…
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Developments
Queensland’s short stay apathy threatens growth and jobs, says sector
Leading accom bodies are warning Queensland government inaction over short-stay regulation could damage investor confidence and impact tourism jobs in…
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Developments
Airbnb declares war on party houses following Halloween shootings
The world’s largest short-stay platform will act to ban party houses globally in the wake of a deadly shooting at…
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Industry
Meet the hotel engineer prioritising the planet
“My personal task is to train passionate young people to fill the gap for much needed technical staff in the…
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