Management
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Developments
Want to boost your hotel’s operational efficiency? Wifi is the answer
As well as boosting your hotel’s brand reputation and providing that perfect guest experience, wifi can make evidence-based hotel operations…
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Industry
Why trainees exposed to diverse roles will make better leaders
There is much value to be gained from enabling staff to cross-train and multi-skill, both within and across departments.
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Developments
Shadowy entrance for new city stunner
A discreet laneway off Little Bourke Street marks the entrance to Melbourne’s latest $30 million boutique hotel development.
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Developments
Flight Centre fined quarter of a million dollars over misleading ads
Australia’s biggest travel agency has been penalised more than quarter of a million dollars after the consumer watchdog alleged it…
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Industry
Reinventing the welcome: finally, self check-in has been done right
For decades now, some hoteliers and many hotel tech providers have been pushing hotel guests to embrace self check-in procedures.
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Industry
Should hotels demand more for their donations?
Do-good programs abound in the hospitality spectrum. But should they fit into a hotel’s wider marketing strategy?
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Developments
Australian capitals snagging key hotel investment
The nation's major cities were the focus of a series of key accom announcements this week.
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Developments
The hidden cost of working with influencers
There are many ways to define influencers, but sadly we tend to revert to the simplest variable accessible out there:…
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Industry
Is Airbnb saving struggling Aussies?
Australians are increasingly relying on home share to supplement their incomes as cost-of-living pressures mount and wage growth remains low,…
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Industry
Storytelling for accom: Why it matters
It’s about little words with massive effect and making dreams into reality.
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