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marketing

Top tips for smoothing the booking experience

Nothing kills a potential booking faster than hidden costs, while too many options upfront can cause decision paralysis.

NoVacancy an industry show stopper

Australia's premier accom business expo has smashed attendance targets, with more than 3,300 people flocking to Sydney's International Convention Centre…

Why accom needs to dial up smartphone marketing

It’s vital for accom marketers to shift their outdated thinking on smartphones, says online bookings giant Expedia.

Ten ways to target travellers with Facebook ads

With an active user base of more than 1.55 billion people, Facebook has become a major player in the online…

Five ways to drive direct bookings and reduce OTA dependency

Every accommodation provider  is bound to be aware of the industry’s eternal battle: direct bookings versus OTA.  While it doesn’t take…

Airbnb failing customers, says EU

Airbnb has until September to end practices deemed in breach of European law - including applying extra fees to pricing…

The Ten Commandments of email marketing

Smart hotel marketers prioritise keeping up to date on email marketing best practices in order to continually improve their programs…

Why accom marketing is so hard – and what to do about it

Hotel marketing is getting more and more complicated, and it's unlikely that the trend will revert any time soon, so…

How your on-hold message may be letting you down

Marketing in the hotel industry has advanced rapidly, yet at most hotels and brands, the message on hold scripting is…

Are these the most expensive management rights in Australia?

Associated real estate, including reception, office and back-of-house facilities, are expected to attract offers in excess of the hefty multi-million…

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