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motel

“It is illegal for you to take bookings” latest occupancy woe

As we prepare for the bleakest Easter holiday the accom industry has ever seen, managers are advised to snooze and…

“Hi dogbreath”: The motelier savaging guests over bad reviews

A NSW motel owner fired up over bad reviews has hit back at his TripAdvisor detractors, addressing former guests as…

Motel group stung $17 million for passing guest data to immigration

An accommodation group will pay more than $17 million to compensate thousands of guests after allegedly passing their private information…

Motels and the hapless, the homeless and the hopeless

It is too depressing to watch parents raising children in motel rooms, not sending them to school because they cannot…

The American motels leading accom’s new cool

Across the United States, hoteliers and developers with an eye for a great location and an affinity for Americana are…

Dick Smith tunes in to moteliers’ plight

Billionaire entrepreneur Dick Smith has added his voice to a campaign by Australian moteliers asking overseas travel agencies to support…

Tweets about maggot-ridden room prompt social media backlash

A disgruntled guest horrified to allegedly find maggots crawling through her $400-a-night US motel room has caused a storm on…

What do you think about OTAs?

We want to understand what independent properties are doing to compete in Australia’s highly competitive 2018 accommodation market. So we…

The five easy steps to making guests happy

1) Keep things simple. It’s easier to relax when there’s less clutter. 2) Offer something authentic. If you’re a little…

Your Stories: Unforgettable river resort refreshed by owners

Moving from Melbourne to the Sunshine Coast, Dom and Susanne spent a little time living in resorts throughout the area,…

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