online bookings
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News
Damaging impact of OTAs
Giant global online travel agencies are having a corrosive impact on accommodation businesses, according to the results of a new…
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News
Why you should kill the promo code box today
Stop giving away money in your booking engine… kill the promo code box!
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News
Accidental narcissists: what have guests become?
The rise of digital and mobile and its impact on commerce has given consumers more information, and consequently more power, than ever…
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Management
Quasi-hotels must be banned, says AAoA
One of the most significant problems is residential properties - mainly apartments - with the same owner which are posted…
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Industry
We’re using the wrong message to fight OTAs
Looks like we might have been going about this all wrong. The thought that a guest’s primary travel concern is…
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Industry
15 things a hotel’s website must have
You've got one face on the internet, and that's your website. If it doesn’t do a good enough job, it…
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Industry
Winning the race for online bookings comes down to customer experience
Online bookings for hotels have exploded over the past five years in part due to the growth in smart devices,…
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News
Is Google becoming the biggest metasearch site in travel?
Google has always been a giant of the search world, but now it seems the behemoth is expanding even further…
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News
Are chat bots the new way to book accom online?
Following news of Kayak’s new Facebook messenger booking app, will chat bots become the next big thing for hospitality booking…
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