online
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Industry
Get with the times: customer service
A hotel can have all the bells and whistles and yet fail to provide a five-star experience when it comes…
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News
How hotel website design affects ADR
Smart hotel websites can stimulate higher perceived value and ADRs. Your hotel website is the first place virtually all of…
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News
Expedia announces new CEO
Expedia has announced that its Board of Directors has approved the appointment of Mark Okerstrom, currently chief financial officer and executive…
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Industry
10 simple strategies to increase direct bookings, revenue and profit
These simple strategies are very effective, yet come at no or little cost and will allow you to significantly increase…
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Industry
Winning the race for online bookings comes down to customer experience
Online bookings for hotels have exploded over the past five years in part due to the growth in smart devices,…
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