ota
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News
Part 3: Where has all the profit gone?
In parts one and two of this series, we took you on a journey from ‘the good old days”, where…
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Industry
Moteliers who charged guest over “damaging” review forced to close doors
Moteliers who charged a guest $50 for leaving an unfavourable review say the ensuing backlash has forced them to close.
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Developments
Airbnb and Trivago profits plunge as “bloated” Expedia vows to do better
Two of the world’s biggest travel platforms have seen their profits tumble following a turbulent period for accom. And a…
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Developments
Will landmark ruling change review culture?
The Federal Court has ordered Google to reveal the identity of a reviewer who posted negative comments about a Melbourne…
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Industry
Owner “shattered” as Booking.com ignores pleas over serial reviewer
An accom owner has been forced to delist from Booking.com after the OTA refused to take down a series of…
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News
OTAs take on “anti-competitive” Google in battle of giants
OTAs including Expedia and Tripadvisor are pushing the European Union to take action against Google over the US giant’s alleged…
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Industry
Where are the OTAs when it comes to recovery funds?
After years of drought, catastrophic bushfires in the last few months, the coronavirus outbreak, and now the possibility of widespread…
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Management
Agoda ad rekindles ‘bait and switch’ fears
An online travel agency censured overseas for questionable advertising tactics is allegedly running 'bait and switch'-style promotions in Australia.
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Developments
Expedia says inspection regime “in the best interests of customers”
Travel giant Expedia has defended a property inspection program which demands operators comply with health and safety obligations outside of…
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Developments
Expedia sparks alarm with new inspection regime
A leading caravan and camping body is warning holiday park owners about an Expedia inspection scheme requiring operators to make…
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