otaPart 3: Where has all the profit gone? 4 years ago In parts one and two of this series, we took you on a journey from ‘the good old days”, where…Moteliers who charged guest over “damaging” review forced to close doors 4 years ago Moteliers who charged a guest $50 for leaving an unfavourable review say the ensuing backlash has forced them to close.Airbnb and Trivago profits plunge as “bloated” Expedia vows to do better 4 years ago Two of the world’s biggest travel platforms have seen their profits tumble following a turbulent period for accom. And a…Will landmark ruling change review culture? 4 years ago The Federal Court has ordered Google to reveal the identity of a reviewer who posted negative comments about a Melbourne…Owner “shattered” as Booking.com ignores pleas over serial reviewer 4 years ago An accom owner has been forced to delist from Booking.com after the OTA refused to take down a series of…OTAs take on “anti-competitive” Google in battle of giants 4 years ago OTAs including Expedia and Tripadvisor are pushing the European Union to take action against Google over the US giant’s alleged…Where are the OTAs when it comes to recovery funds? 4 years ago After years of drought, catastrophic bushfires in the last few months, the coronavirus outbreak, and now the possibility of widespread…Agoda ad rekindles ‘bait and switch’ fears 4 years ago An online travel agency censured overseas for questionable advertising tactics is allegedly running 'bait and switch'-style promotions in Australia.Expedia says inspection regime “in the best interests of customers” 4 years ago Travel giant Expedia has defended a property inspection program which demands operators comply with health and safety obligations outside of…Expedia sparks alarm with new inspection regime 4 years ago A leading caravan and camping body is warning holiday park owners about an Expedia inspection scheme requiring operators to make…Next»