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What do you think about OTAs?

We want to understand what independent properties are doing to compete in Australia’s highly competitive 2018 accommodation market. So we…

How guests decide whether to buy on your hotel website

Creating trust, experts say, is not as simple as just touting your brand affiliation or TripAdvisor rating...

EXCLUSIVE: We spoke to Expedia about rate parity and guest communication…

accomnews  had a recent opportunity to interview Alejandro Moxey, the Director Market Management at Expedia. We asked him a few questions…

Price becomes an issue in the absence of ‘perceived’ value

The number one thing that stood out was the inconsistency in the value offering to customers and the communication of…

Scathing talk on damaging impact of online giants

AAoA's Richard Munro argues that while tourism is a $52.9bn industry in Australia, multinational internet corporations are making huge profits…

Op-ed: Tax take shrinks as online accommodation agents rake it in

This is a huge market and no one knows how it all works except the mug operator who washes the…

Personal thoughts and observations on hospitality, part one

As editor emeritus of Resort News I have spent the first two years of my retirement visiting all the places…

Top-rated hotels and destinations in Australia announced

West Australian bed & breakfast, Baudin’s of Busselton, has taken the top gong as the world’s favourite Aussie hotel. Queensland secured…

Don’t forget about this growing market

European travellers prioritise holiday experiences over hotel deals and special offers. Price is more important for the younger generations with…

Top-rated hotels announced

This year, Trivago has announced that its top-rated hotels have been awarded across six different categories: 5-star, 4-star, 3-star, Alternative…

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