otaHigher customer service leads to higher revenue, profits & fun 7 years ago There is a range of simple things we can do to enhance a guest’s stay, and here is a potpourri…5 reasons online guest reviews suck 7 years ago You could have 500 'excellent' reviews, and people will still read the three 'terrible' ones. Life is cruel.Stupid things hotels do for guests 7 years ago and how to avoid them... Observations from an industry reporter that might save you a few dollars. Expedia’s new EPC property analytics 7 years ago Expedia has announced global availability for Expedia PartnerCentral (EPC) Property Analytics, an action-driven insights tool for hotel partners.How hotel website design affects ADR 7 years ago Smart hotel websites can stimulate higher perceived value and ADRs. Your hotel website is the first place virtually all of…Expedia announces new CEO 7 years ago Expedia has announced that its Board of Directors has approved the appointment of Mark Okerstrom, currently chief financial officer and executive…10 simple strategies to increase direct bookings, revenue and profit 7 years ago These simple strategies are very effective, yet come at no or little cost and will allow you to significantly increase…Winning the race for online bookings comes down to customer experience 7 years ago Online bookings for hotels have exploded over the past five years in part due to the growth in smart devices,…Exclusive with Best Western’s new brand development manager 7 years ago Highly regarded hotel executive Georgina Williams has recently joined Best Western Australasia as brand development manager, with responsibility for growing…Additional 1% fee for Choice Hotels franchisees? 7 years ago accomnews has been told that Choice Hotels is currently working through a new one-percent fee with its franchisees that may…Next»« Previous