OTAsIs Australia about to ban rate parity clauses? 6 years ago Australia may be close to a legal ban on rate parity clauses imposed by online travel agencies, following a landmark…The big problems with booking direct 6 years ago Conscious of the impact on accommodation providers, I decided to book a recent trip directly through hotel websites. To my…2018 Travellers’ Choice Award winners revealed 6 years ago TripAdvisor has announced the winners of its Travellers’ Choice for Hotels awards in Australia. Tap into consumer fears about OTAs 6 years ago Stop competing on rates. Win back bookings from OTAs by reminding guests of how unreliable, uncertain and problematic OTA reservations…Accidental narcissists: what have guests become? 6 years ago The rise of digital and mobile and its impact on commerce has given consumers more information, and consequently more power, than ever…Don’t forget about this growing market 6 years ago European travellers prioritise holiday experiences over hotel deals and special offers. Price is more important for the younger generations with…Top-rated hotels announced 6 years ago This year, Trivago has announced that its top-rated hotels have been awarded across six different categories: 5-star, 4-star, 3-star, Alternative…Business & pleasure at Golden Chain Conference 7 years ago New for the chain this year was the inclusion of a full day revenue management seminar and workshop delivered by…Hotel digital talent: Why is it so hard to find? 7 years ago Sure… digital talent is in high demand everywhere, but beyond that, there are other reasons why skilled digital professionals are…We’re using the wrong message to fight OTAs 7 years ago Looks like we might have been going about this all wrong. The thought that a guest’s primary travel concern is…Next»