OTAs
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Developments
Is Australia about to ban rate parity clauses?
Australia may be close to a legal ban on rate parity clauses imposed by online travel agencies, following a landmark…
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Industry
The big problems with booking direct
Conscious of the impact on accommodation providers, I decided to book a recent trip directly through hotel websites. To my…
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News
2018 Travellers’ Choice Award winners revealed
TripAdvisor has announced the winners of its Travellers’ Choice for Hotels awards in Australia.
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Industry
Tap into consumer fears about OTAs
Stop competing on rates. Win back bookings from OTAs by reminding guests of how unreliable, uncertain and problematic OTA reservations…
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News
Accidental narcissists: what have guests become?
The rise of digital and mobile and its impact on commerce has given consumers more information, and consequently more power, than ever…
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News
Don’t forget about this growing market
European travellers prioritise holiday experiences over hotel deals and special offers. Price is more important for the younger generations with…
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News
Top-rated hotels announced
This year, Trivago has announced that its top-rated hotels have been awarded across six different categories: 5-star, 4-star, 3-star, Alternative…
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News
Business & pleasure at Golden Chain Conference
New for the chain this year was the inclusion of a full day revenue management seminar and workshop delivered by…
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News
Hotel digital talent: Why is it so hard to find?
Sure… digital talent is in high demand everywhere, but beyond that, there are other reasons why skilled digital professionals are…
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Industry
We’re using the wrong message to fight OTAs
Looks like we might have been going about this all wrong. The thought that a guest’s primary travel concern is…
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