resort
-
News
Australia’s best Golf Hotel named for 2017
Premier Hunter Valley resort Oaks Cypress Lakes Resort is capped off a highly successful year by taking out the title of Australia’s…
Read More -
News
Blue chip Sydney CBD hotel sells
The sale of The Republic Hotel located on the corner of Pitt and Bridge Streets in Sydney’s CBD has been…
Read More -
Industry
True hospitality starts with the human heart
As a hotel industry sales and guest services trainer, on average I experience six or more hotel stays each month. Once…
Read More -
Industry
Working with your partner… the good, the bad and the ugly (mostly good)
My story starts on a cold, wet Melbourne night. While at a friend’s 21st birthday party, I was lucky enough…
Read More -
Industry
Wily Irish Mammy shares her ‘surprise’ anniversary Airbnb getaway
The potential of romance was in the air this month, when Himself took me, your very own Mammy, to Sydney…
Read More -
Industry
Where’s your wolf pack?
Whether you’re a lone wolf or team player, there’s always something to be said for power in numbers. Branding of some…
Read More -
News
Do you scare easy? Check your cameras
Nobody wants their property morphing into the set of a horror film, least of all guests looking for a relaxing…
Read More -
Management
Shift luxury into a higher gear
Today’s fussy guests want to experience the ride of a lifetime. Metaphorically, they want a Mercedes-Benz or a Rolls Royce…
Read More -
News
How often do your guests cause a stink?
I am not talking about them ‘making a complaint’, I am talking literal stink!
Read More