Resorts
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Industry
The incredible OTA stat that everyone has forgotten about…
Sometimes, we all need to be reminded of just how much we’re throwing away by leaning too heavily on OTAs as a…
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Industry
Is one page enough?
How things have changed! Not only from the past to today, but the rate in which it continues to change,…
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Industry
FWC report due but will anything change?
The seemingly eternal and unsolvable controversy over penalty wage rates for weekends and holidays always evokes reader response that ranges…
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Appointments
Star Ratings announces new business development manager
The newest member to join the Star Ratings team is business development manager, Michael Anderson. Michael was previously the national…
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News
New research highlights pet peeves of travellers
It doesn’t matter what the age, gender or region of the world—travellers say their biggest pet peeve when flying is…
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Industry
Train your staff when to ask guests for online reviews
As an insider to the business side of the hotel industry, I certainly understand how important online guest reviews are…
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Tourism
Sunshine Coast chuffed with 26.7% international visitor expenditure rise
International visitors to Sunshine Coast are not only staying longer, but spending considerably more, according to the latest International Visitor…
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News
ULTIQA Resorts acquires Broadbeach’s Beach Haven Resort in hotly contested management rights sale
Gold Coast-based resort group ULTIQA Resorts has acquired the management rights for Broadbeach holiday landmark, Beach Haven Resort. ULTIQA Resorts…
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Tourism
Tourism growth looking good but backpackers dry up, report indicates
The latest International Visitor Survey (IVS) figures released this week have highlighted a continuing strong performance by the Australian tourism…
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Management
Unit refurb tips: is your resort looking tired?
Find out what six things need to be included in a typical guestroom refurbishment, and whether you need to do…
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