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Serviced apartments

When guests want to pay… get out of the way

Why don’t many hotels extend their flexibility when it comes to paying?

Damaging impact of OTAs

Giant global online travel agencies are having a corrosive impact on accommodation businesses, according to the results of a new…

How to convince owners to reinvest…

The most important aspect of marketing is the product itself.

Top disputes of 2017

Almost 5,000 small businesses contacted the ACCC in the second half of 2017, up from 3,700 in the preceding six…

Should we remove plastic straws from accommodation?

Australians love their beaches, and so do the rest of the world - but we're slowly destroying one of the…

Why you should kill the promo code box today

Stop giving away money in your booking engine… kill the promo code box!

Food and beverage fortune

Hilton Brisbane is celebrating after a night of great success at the annual Hilton Australasia Food and Beverage Masters 2018…

2018 Travellers’ Choice Award winners revealed

TripAdvisor has announced the winners of its Travellers’ Choice for Hotels awards in Australia. 

Tap into consumer fears about OTAs

Stop competing on rates. Win back bookings from OTAs by reminding guests of how unreliable, uncertain and problematic OTA reservations…

2018 investment insights for Sydney

Crown Group is extremely bullish on the potential of the luxury apartment market in Sydney.

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