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Serviced apartments

Wily Irish Mammy versus bed bugs

“Lie down with dogs and you’ll rise with fleas,” that’s what Mammy likes to say when she spots the grubby…

How to satiate a guest’s subconscious

Colour psychology dates back to the late 1800s, when Swiss psychiatrist Carl Jung started to consider the impact that colour…

Cut the fat to fast track mobile bookings

Cut out all unnecessary fields, steps, content, graphics, and clutter that stand in the way of streamlined mobile bookings.

Young staff: try before you hire

The Australian Hotels Association has announced that it is supporting up to 10,000 internships across the Australian hotels and hospitality…

Research reveals increase in domestic hotel stays

Tourism Research Australia (TRA) has released new research on Australian domestic travel for the year ending June 2017, revealing continued…

One year countdown to Ruby Collection unveiling

Last week marked one year until the Ruby Apartments will open its doors to visitors.

Review your strata scheme by-laws

The New South Wales (NSW) Government has issued a reminder that owners must review their strata scheme by-laws by 30…

Get with the times: customer service

A hotel can have all the bells and whistles and yet fail to provide a five-star experience when it comes…

Areas on the rise in the Australian accommodation sector

It’s rare to glance across any of Australia’s major city skylines without spotting a crane or development of some description.…

Luxury through the eyes of an executive housekeeper

Highly respected within the accommodation industry, Marian Stratford is the executive housekeeper at Sofitel Melbourne on Collins, an elegant and…

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