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A former housekeeper has revealed shocking cleaning standards at a luxury Melbourne hotel.

Front-desk employees have the power to encourage known regular guests to book direct. Here are some tips on how to…

South Australia could become a global destination for food and hospitality education as the state government begins a scoping study…

They’re often alone on a floor, cleaning a vacant room, back to the door, the vacuum’s loud drone silencing all…

I often use voice-to-text and also have an Amazon Alexa device that I use to check the weather forecast or…

When you read a cross-section of negative comments from online reviews and guest surveys, it’s easy to recognise a common…

Low employment rates have companies vying for talent across industries, and it’s a job seeker’s market.

Justin Hemmes’ billion-dollar Merivale hospitality empire is facing a potential class action over claims it underpaid workers for years in…

A financial wellness report has found money worries cost Australian businesses $31.1 billion annually, and that the hospitality industry is…

Casual employment has become an entrenched feature of the modern Australian workplace.