technology
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Developments
Want to boost your hotel’s operational efficiency? Wifi is the answer
As well as boosting your hotel’s brand reputation and providing that perfect guest experience, wifi can make evidence-based hotel operations…
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Industry
Reinventing the welcome: finally, self check-in has been done right
For decades now, some hoteliers and many hotel tech providers have been pushing hotel guests to embrace self check-in procedures.
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Developments
The hidden cost of working with influencers
There are many ways to define influencers, but sadly we tend to revert to the simplest variable accessible out there:…
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Industry
Uncover the hidden talents of your staff
It’s time to dig out those resources and put them to good use!
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Industry
The power of user-generated content
Today’s online customers want more than to simply see ads about your products; they need social proof to help them…
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Developments
Are smaller operators getting left behind?
A new study has found a widening technology gap between small and large hotels.
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Industry
Why marketers are spending big on Facebook and Instagram ads
Did you know travellers now spend five times more time on Facebook than on any other travel-related apps, sites and…
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Developments
“Step up” TripAdvisor tells rivals as it details fraud battle
TripAdvisor stopped more than a million fake reviews reaching the site last year and is urging Google and Facebook to…
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Developments
Marriott gives Expedia sole rights to wholesale rates in industry game changer
Marriott International has signed a deal with Expedia Group giving the online travel agency exclusive distribution rights for its wholesale…
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