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tourism

Companies partner to develop hotel brand

134 years after the first Orient Express trip between Paris and Constantinople, SNCF Group, owner of the iconic 'Orient Express'…

Regulating the growth of ‘quasi-hotels’

Bankwest Curtin Economics Centre’s report on ‘The Impact of Airbnb on WA’s Tourism Industry’ released last week shows that the shared economy…

Discovery Parks launches new water park

The new waterpark, being built at Discovery Parks - Lake Bonney, will feature three slides, a huge tipping bucket, water…

Things you’d say to guests if you could

Is there a little bit of Basil Fawlty in everyone? Patience is a virtue but sometimes people are just a…

Should hotels let guests stay now and pay later?

A young group of experience-driven individuals are expecting more time to pay for experiences that they’re having now. With the…

Queensland hotel restores golfcourse glory

The Ramada Resort Kooralbyn Valley and golf course reopened under the Ramada flag last year and the Ramada Resort Kooralbyn Valley…

National Customer Service Awards recognition

Wyndham Vacation Resorts Asia Pacific’s customer experience team has been recognised in two categories at the prestigious Australian Service Excellence…

Who’s behind the ‘Best of Queensland’ initiative?

Benchmarking is the new black according to the founders of online tourism hub, Tourism Tribe, which are the industry partners…

Regional customer service frontrunners revealed

The North Coast Holiday Parks (NCHP) Red Rock team have been recognised within the regional business community, having been named…

The art of hotel development: Mona’s expansion plans

Mona recently unveiled plans for the museum’s next phase of growth, including early designs for a proposed 172 room, 5-star…

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