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tourism

Australian travel operator collapses within days of Thomas Cook

Thomas Cook's collapse entirely eclipsed news of an Antipodean travel agency’s demise, and the ramifications for another iconic global travel…

Tips and tricks to improve your direct bookings

A number of key trends will have an increased impact on your ability to drive direct hotel bookings.

Are guest requests going unfulfilled?

Guests today are demanding and when they request something and it doesn't arrive they get annoyed and often post about…

Train your team on language of hospitality excellence

As a frequent traveller, I often hear hospitality staff saying common phrases, seemingly with the best intentions.

Resort snapped up in $1.6 billion plan to create “Australia’s tourism mecca”

One of the nation's best-loved resorts has sold for $32 million to British investors vowing to restore the ruined shell…

Risk of price leakage rising, warns architect of Amoma decline

A company behind Amoma's downfall is urging accom operators to shore up their contracts and better police listings.

How to score a bigger marketing budget

Budgeting season is the perfect opportunity for marketing and ownership to set and align expectations for the coming year.

Berths, boutiques and brands: See the developments shaping accom news

Homegrown hoteliers Lancemore have announced a new boutique inner city Melbourne property set to open early next year.

How to control your spending on staff

In our business it is no secret that labour is our single biggest expense.

Ditch 180-day cap, short stay chief urges NSW

Stayz wants key elements of NSW’s short-stay plan dumped, joining other industry leaders in warning curbs could damage the state’s…

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