Tuesday, August 14, 2018

Tag Archives: tourism

When guests complain, be all EARS!

After trudging back to the desk, waiting in line, and reporting my frustrating experience, what I most often hear the colleague say is "okay sir, here you go!" or even worse, "no problem, I'll get you a new one".

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Making travel accessible

For many people in a wheelchair, going on vacation can often be a very stressful undertaking with much of the available accommodation/attractions currently lacking the resources to properly assist. 

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