Tag Archives: tourism

Designing a lighting fit-out or upgrade for a hotel can be an epic adventure but it’s an adventure that requires some knowledge and planning. Rose-coloured glasses will not look favourably upon a stark glare from overhead lights, or lights so dim that your guests are squinting to see their travelling companions. Lighting matters, and it requires a degree of expertise …

Expedia has announced Guest Review Insights, a new sentiment analysis tool it claims will help hotels manage and improve their online reputation, and as a result, attract more travellers while maximising guest experiences on property. Guest reviews are valuable to both hotels and potential guests, but extracting actionable insights from them can be time consuming and costly, leaving many hotels …

TFE Hotels will operate a beautiful new Adina Apartment Hotel Grand, Canberra, further expanding the brand’s operation to the Australian Capital Territory. The contemporary new design hotel will be part of an exciting $300 million development by Capital Property Group at the corner of Constitution Place and London Circuit, where two purpose-built buildings will set a new standard in environmental …

The first of the new Tigerair Australia flights into Whitsunday Coast Airport commenced March 23. The airline is increasing return services from Sydney to six weekly return services, and is introducing four new return services from Brisbane, resulting in an additional 55,000 visitor seats into Whitsunday Coast Airport each year. The move has been welcomed by the region’s tourism operators …

Managing partner of Dreamtime Resorts, Garry McKenzie, said the latest property in their group had already attracted strong interest due to its location. Mooloolaba’s newest apartment building, First Light, has opened, shining a new light on the region’s holiday offering. “The location of First Light really offers the best of the green and the gold,” said Mr McKenzie. “It’s positioned …

Hotels in the Asia Pacific region reported mixed results in the three key performance metrics during February 2017, according to data from STR. U.S. dollar constant currency, year-over-year comparisons: Asia Pacific region: Occupancy: +8.0% to 68.7% Average daily rate (ADR): -5.0% to US$102.95 Revenue per available room (RevPAR): +2.6% to US$70.67 Local currency, year-over-year comparisons: Australia Occupancy: 0.0% to 77.8% …

Hilton has named Jonathan (Jon) Witter as chief customer officer. In this newly created role, he will oversee the Global Brands, Marketing, Loyalty & Partnerships, IT and Strategy teams. Witter has extensive background in these functional areas, most recently serving as President of Retail and Direct Banking at Capital One Financial Corporation. He will report to Christopher J. Nassetta, president …

Australian accommodation sector representative body, Tourism Accommodation Australia (TAA), expressed disappointment that Jetstar had entered into a partnership agreement with the sharing economy accom provider, Airbnb. “Hotels, motels and serviced accommodation operators have been great supporters of Jetstar since it launched in Australia and we actively partner with them in providing holiday packages as well as accommodation for their crews, …

There’s nothing more frustrating for a hotel than when all their great marketing work pays off and huge traffic flows to their website, only to see a minimal increase in bookings. Driving as much traffic as possible is certainly important, but the harsh reality is most visitors abandon their booking. The general industry conversion rate on travel and hospitality websites …

Hosting a successful function for business or pleasure, whether it’s a laid-back get-together or a formal wedding, the experience is all about the food. How is it presented? How does it look? How does it smell? How good does it taste? Do you want your guests to feel welcomed and relaxed, or stimulated and engaged? Either way, you will always …