tourism
Last-century mentality won’t solve “tourism doldrums”, says Airbnb
Airbnb denies its 11,500 listings are to blame for traditional accommodation businesses going to the wall in Western Australia.
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Industry
Why guests still crave the human touch
Receiving a text message asking if my room is OK - or a pre-arrival "welcome" email telling me what I…
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Industry
Drinks, sunscreen, fake tan: How to protect your cushions from guests
Outdoor cushions in a resort environment cop a lot of wear - water, sunscreen, fake tan, spills, full sun, constant…
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Developments
From bible bashing to the Broome boom: we reveal Aussie’s latest travel trends
The Bible and the Book of Mormon will be placed in all Starwood, Westin and Sheraton hotel rooms following a…
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Appointments
Tourism cleans up after leadership spill
While much of Australia viewed last week’s government leadership debacle with horror, the accommodation industry has welcomed the reshuffle.
Read More Short-lease giants sue over forced reveal of hosts
Airbnb and HomeAway are suing New York City over a new law allowing the collection of data on short-let property…
Read MoreFrom fairway to runway – Australia’s newest hotel plans revealed
Australia’s former goldfield capital may have struck it rich with the announcement that Hilton is looking to build a new…
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Industry
Why owning guest relationships is vital
When you generate a direct booking, not only are you not paying commissions to a third-party but you are gaining…
Read More Alleged Trivago rorts slammed as ACCC takes action
The Australian consumer watchdog is taking Trivago to court over allegations the company duped customers about room rates in a…
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Events
Revenue summit an “overwhelming success”
The APAC Revenue Management Summit was held at Rydges Melbourne last week and was an overwhelming success.
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