trainingIndustry associations support upskilling in revenue management 6 years ago he Accommodation Association of Australia (AAoA) and Tourism Industry Aotearoa (TIA) have extended their existing partnership with the Australian Revenue…Hotel Career Expo 2018 launches in Sydney 7 years ago Minister for tourism and major events, and assistant minister for skills Adam Marshall joined representatives of Sydney’s top accommodation hotels…Hotel marketing costs affecting profitability more than ever 7 years ago With profit growth slowing in the lodging industry, the focus among hoteliers is now shifting toward closely controlling costs, especially…Get with the times: customer service 7 years ago A hotel can have all the bells and whistles and yet fail to provide a five-star experience when it comes…Focus less on latest amenities, more on guest relations 7 years ago According to the J.D. Power 2016 North America Guest Satisfaction Index, the hotel industry may be reaching a customer satisfaction…Housekeepers: an easy target for sexual harassment 8 years ago Hotel housekeeping staff can often describe tale-after-tale of inappropriate guest behaviour, most of which they can laugh off. Many, however, can…« Previous