travelFocus less on latest amenities, more on guest relations 7 years ago According to the J.D. Power 2016 North America Guest Satisfaction Index, the hotel industry may be reaching a customer satisfaction…IHG signs Australia’s First Hotel Indigo in Brisbane’s Fortitude Valley 7 years ago InterContinental Hotels Group and Pointcorp, have signed a management agreement for a new build Hotel Indigo, to be located in…AFL Draft Show Broadcast comes to Novotel Sydney Central and Pullman Sydney Hyde Park 7 years ago The Novotel Sydney Central hotel played host to the official 2016 AFL Draft broadcast last week, which was streamed nationally…Visit Sunshine Coast appoints new chair as tourism tops off record year 7 years ago A new chair and new director have been appointed to the board of Visit Sunshine Coast (VSC), it was announced…ACCC takes action against Meriton over TripAdvisor review controversy 7 years ago The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court against Meriton Serviced Apartments. The ACCC has…Become a unicorn… 7 years ago It has dawned on me that I am becoming more and more important to most of those in the world…An end to credit card charges? 7 years ago Most of us have read something in the press recently about the crackdown by the RBA stopping retailers from passing…Drive rates with this simple trick 7 years ago Make your room rates more appealing by changing just one number. Usually, establishing rate is a rational practice, based on…Fair Trading Contact Centre prepares for strata law reform 7 years ago NSW Fair Trading Commissioner Rod Stowe has reminded owners, tenants, strata and property managers that new strata laws will come…Time for hotels to get innovative if they want guests to “stop clicking around” 7 years ago The decision by the Australian Competition and Consumer Commission (ACCC) to enshrine rate parity between hotels and Online Travel Agencies…Next»« Previous