TravellerPersonal thoughts and observations on hospitality, part one 6 years ago As editor emeritus of Resort News I have spent the first two years of my retirement visiting all the places…Generation next: Making sense of millennial guests 7 years ago The millennial traveller has certainly disrupted the way in which hotels think about attracting potential guests. They are more digitally…How well does Airbnb manage guest reviews? 7 years ago Every hotelier knows how important online reviews are, and how damaging they can be if they’re unfavourable.Visit Seattle enters Australia and New Zealand markets with the appointment of GTI Tourism 7 years ago Destination marketing organisation, Visit Seattle, has appointed GTI Tourism to drive its sales, marketing and PR activities in Australia and…