Hilton appoints new The Imperial Gold Coast general manager
Morgan Meredith will take on the general manager role at The Imperial Gold Coast, marking her return to working for the group
Hilton has announced the appointment of Morgan Meredith as general manager of The Imperial Gold Coast, marking an important milestone in the property’s transformation ahead of its debut as Australia’s first LXR Hotels & Resorts property in 2027.
With more than 15 years of luxury hospitality experience across Australia and Asia, Ms Meredith will lead the iconic Gold Coast property through a significant evolution, working closely with Hilton, the hotel’s owners and its team members.
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The hotel will continue to welcome guests while preparations are underway for its future transition to LXR Hotels & Resorts, Hilton’s collection of independent, luxury hotels and resorts.
“Returning to the Gold Coast to lead The Imperial into its next chapter is an incredible privilege,” said Ms Meredith.
“I look forward to working with Hilton, our owners and the hotel team to shape an experience that honours the property’s heritage while celebrating the essence of its remarkable location.”
“Morgan’s appointment marks an important milestone in bringing the vision for The Imperial Gold Coast to life.”
“Her experience leading luxury hotels through complex renovation and repositioning projects, combined with her deep understanding of the local market, makes her exceptionally well placed to guide the property through this exciting transformation,” said Fiona Pryde, cluster general manager, South East Queensland, Hilton.
“As we prepare to introduce LXR Hotels & Resorts to Australasia, Morgan will play a pivotal role in shaping a highly personalised luxury experience that reflects the individuality of the destination and the exceptional service for which the brand is known.”
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A commercially driven and future-focused leader, Ms Meredith has held key roles across multiple brands globally, with a career defined by landmark pre-openings, operational excellence and strong owner alignment.
Most recently, Morgan served as hotel manager of Keraton at The Plaza, a luxury hotel in Jakarta where she led the property through a complex renovation, repositioning and reopening. Under her leadership, the hotel delivered sustained growth and achieved leading customer service results.
Her international experience spans luxury hotel operations across Australia and Asia, where she has developed a reputation for building strong service cultures, driving commercial performance and delivering distinctive guest experiences in highly competitive luxury markets.
Earlier in her career, Ms Meredith held senior front office roles with Hilton Sydney, making her return to Hilton especially meaningful.
She credits Hilton and the leaders she worked with early in her career, playing a pivotal role in shaping her professional journey and inspiring her passion for international hotels. Since then, she has had the privilege of working across several distinguished international properties and is looking forward to bringing those experiences back to Hilton and the Gold Coast.
Passionate about hospitality and developing the next generation of talent, Ms Meredith has also contributed to the industry as a Young Tourism Leader for Tourism Queensland. Outside of hospitality, she enjoys tennis, snow skiing and spending time outdoors with her family. She has also recently taken up running and is now training towards the Gold Coast Half Marathon in 2027.
Ahead of its debut as Australia’s first LXR Hotels & Resorts property, the hotel will undergo a significant refurbishment designed to elevate the guest experience while celebrating the property’s distinctive character. Set along the Gold Coast’s Southport Spit, The Imperial Gold Coast is an iconic waterfront retreat celebrated for its grand architecture, Italian-inspired design and unrivalled Broadwater frontage.
As the property embarks on its transformation, it will remain fully operational, continuing to provide exceptional guest experiences while accepting reservations. Guests can now book through Hilton channels ahead of the hotel’s future debut as Australia’s first LXR Hotels & Resorts property.