Management
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Op-Ed: Mastering hotel management, how to meet four crucial needs
Eric Wong, Infor Asia Pacific, reveals secrets for successful hotel management with effective revenue management solutions
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Enhance guest experience with effective communication
Op-Ed: Part 3 in a series of articles aimed at new and inexperienced operators, Emily Stephens says good communication is…
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Schwartz Family Company’s historic deal with Trilogy Hotels
Deal is pioneering the adoption of the independent hotel management model for investment-grade hotels in Australia
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Hotel Etico: A powerful “change agent”
A unique business model that aims to break down the barriers that prevent people with disabilities from achieving their full…
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Swifties & SailGP: Major events turbocharge Aussie hotel bookings
Hotel room occupancy goes through the roof! The incredible transformative power of touring concerts & major events
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Social media meltdown or storm in a teacup? Brisbane hotel’s bed bug debacle
How to give a FCK! Social Media Specialist, Henry Valentine Clarke's 5 Tips on navigating a social media storm
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Revenue management: Unlocking financial success
How do you more than double the Average Daily Rate while maintaining the same occupancy levels? Revenue strategies revealed...
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Lessons from the Brisbane hotel bed bug debacle
Bed bug infestation: Last week a Brisbane hotel made international headlines after its grossed-out guests went viral
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Tour tourism ‘era’ ignites in Australia
It’s not just domestic travellers that will be chasing their “Wildest Dreams” a huge surge of international Swifties are also…
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Guests demand easy payment solutions
“Time is a precious resource for operators. Automation not only accelerates guest transactions, but it also liberates staff time.”
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