Management
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How Koala’s mattress technology innovations are unlocking better sleep
Exclusive interview: James Whitta shares insights into Koala's journey, ethos & the latest advancements in mattress technology
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The pros & cons of partnering with OTAs
For new motel operators: Emily Stephens unpicks the essential role of OTAs & reveals how to maximise your accommodation's presence
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Op-Ed: Demand soars for exceptional motel managers
Andrew Morgan: "The value of a good manager to the performance of any motel business should never be downplayed"
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AI-powered partnership: Intellisoftware & ARMA transforming hospitality revenue management
Intellisoftware join forces with the Australian Revenue Management Association (ARMA) in major strategic partnership
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Exclusive Op-Ed: Are customer service roles at risk of being extinct?
Thought leader Jaquie Scammell: "It’s hard to imagine what the future of hospitality may look like, because AI and technology…
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Mastering motel management
Are you a new operator? Emily Stephens shares some tips on how to balance work and life using automation and…
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Op-Ed: How to embrace influencers looking for freebies
Are influencers requesting complimentary accommodation or experiences from you? Audacious! But it could unveil promising opportunities...
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Chip Rogers opens up on Airbnb, AHLA, and the future of hospitality
Exclusive interview: A candid discussion with William "Chip" Rogers, former President and CEO of the American Hotel & Lodging Association…
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Op-Ed: Mastering hotel management, how to meet four crucial needs
Eric Wong, Infor Asia Pacific, reveals secrets for successful hotel management with effective revenue management solutions
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Enhance guest experience with effective communication
Op-Ed: Part 3 in a series of articles aimed at new and inexperienced operators, Emily Stephens says good communication is…
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