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Friday, March 31, 2017
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Mandy Clarke

Mandy Clarke
Mandy is one of our most popular industry reporters. Make sure you never miss out on her monthly property profiles by subscribing to Resort News!

Creating a water park: white knuckle or lazy days?

Australia is renowned for the outdoor holiday experiences made available because of its unique and beautiful environment. Adventurous families especially enjoy activities that everyone can participate in and a water park can provide a welcome addition to any idyllic family holiday. Why do families love water parks? Simply because there is something fun for all the family – appealing to …

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EXCLUSIVE: Brett Pointon talks creating new brands in an old industry

There is a new hotel group on the block: Imagine Hotels & Resorts. Its first Australian property, Imagine Marco is now open for business in Southbank Melbourne. Industry stalwart Brett Pointon is its CEO and founder, and this month he took some time out of his busy schedule to talk exclusively with Resort News about his exciting new venture and …

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The secrets behind successful events

Hosting a successful function for business or pleasure, whether it’s a laid-back get-together or a formal wedding, the experience is all about the food. How is it presented? How does it look? How does it smell? How good does it taste? Do you want your guests to feel welcomed and relaxed, or stimulated and engaged? Either way, you will always …

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Bad housekeepers beware!

2017 is not a year that will make excuses for bad housekeeping practices – this may be the year to make or break your accommodation – such is competition in the marketplace. Do you know if your housekeeping is up to scratch? As 2016 fades into your memory and the holiday season ends, this may be the best time to …

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New Blu refurbishment unveiled in Sydney

At a cost of $13.5 million and over a time-scale of two years, Sydney’s iconic Radisson Plaza Hotel completed the outstanding redesign of its guestrooms and function spaces. The full extent of this incredible project was scoped out by accomnews. This superb, historic building sits regally on the corner of Pitt, Hunter and O’Connell Streets; originally the headquarters of the …

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Want to know what your guests value?

Know that complimentary refreshments are high on the valued amenity list. Guests love to receive free food and beverages; they are a “must have” amenity for global travellers, following closely behind the obvious number one favourite (free wifi), according to a 2015 study by online accommodation booking service, Hotels.com. A guest’s first guestroom encounter at your property might come at …

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Wily Irish Mammy’s Christmas cleaning tips…

Christmas: sure, it keeps getting earlier! She’s back – just in time for the Christmas countdown. Wily Irish Mammy paused her cleaning frenzy to pass on her grand holiday cleaning plan. While you have been focussing on guest numbers, the office party, present shopping and so on, Wily Irish Mammy has been in her war-room, mobilising tactics for her yearly …

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Want happy guests? You have the power

Now, more than ever, your guests expect technology-based amenities to support their gadget love affair. A mobile phone has become a soul mate in all things home and work. Being torn away from a daily routine, even for something as enjoyable as a holiday, can be difficult for guests. Which is why you will rarely catch a living soul without …

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What about outdoor furniture?

Visitors understand a country by experiencing its lifestyle, Australia’s lifestyle is shaped by its history, politics, wealth, climate and culture, and part of why it is such a great place to live or visit is because of the freedom and choice it offers. Of course, climate is an important part of the Australian identity and why a large chunk of …

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