“Lie down with dogs and you’ll rise with fleas,” that’s what Mammy likes to say when she spots the grubby mark of a bed bug!

Mammy’s favourite saying is: “A little soap and water never killed anybody!”

Highly respected within the accommodation industry, Marian Stratford is the executive housekeeper at Sofitel Melbourne on Collins, an elegant and luxurious hotel that is well-known for the exquisite service it offers guests.

Guests expect cooler evenings but seek al fresco drinking, dining and socialising as part of their experience. What if winter nights are a too bit cool to enjoy outdoor life? After all, you want your guests to shiver with excitement, not because they are bitterly cold. Most accommodation properties, if possible, want to provide fantastic outdoor facilities for their guests …

Tamworth’s newest 4.5-star hotel, AccorHotels Mercure Tamworth recently opened its doors to excitement and adulation. The 52-room hotel operated by Wests Entertainment Group, in partnership with AccorHotels, is a very welcome addition to the area.

Mastering the art of cleaning is essential when running and maintaining a resort, hotel, motel or any other accommodation type.

Have you ever taken a nap in one of your guest beds? Have you wrapped yourself in the bedding to get a first-hand sense of your guest’s sleep experience? If your answer is no, then you should make it a priority…

Wily Irish Mammy is a wise and wizened cleaning wiz. When it comes to housekeeping, she is a real cloigeann mór (Irish for ‘clever clogs’) but even she has her moments.

All room maids, you would assume, know how to put together a clean and comfortable bed…

Nicky Griffiths is the new management rights owner of Catalina Resort, one of the Sunshine Coast’s finest family resorts, located on the beautiful shores of Maroochydore beach.