Technology
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Tech-driven cost control: A new era for hotel operations
Op-Ed: Eric Wong says if your hotel is reliant on legacy technologies, you need to embrace new solutions or risk…
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A direct line to service: Why guestroom phones aren’t going anywhere
Brendon Granger of Technology4Hotels explains why the timeless hotel phone still plays a vital role in guest experience
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Revolving doors: How hotel IT leaders can lead digital transformation
Op-Ed: Eric Wong on leading hospitality’s digital transformation – Why IT leaders must drive the change
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AI ushers in a new era of efficiency for the accommodation industry
AI is revolutionising the way we do business — and the best part? This is just the beginning!
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Smart locks are key to modern security
New technology doesn’t just secure doors; it streamlines operations and enhances the overall guest experience
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Hotel opens doors to unique city secrets with interactive concierge
A key to the city: Pier One Sydney Harbour is Exceptional ALIEN’s first hotel partner
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Op-Ed: Technology take-up in hotels still lags consumer appetite
Exclusive: JLL’s Ross Beardsell and Joseph Sim examine why there is such a gap between potential and adoption when it…
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Unlocking personalised guest experiences
Exclusive: A conversation with Tony Marshall, VP & Managing Director of Agilysys APAC
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Boosting direct bookings: Strategies to compete with OTAs in 2029
Attracting visitors to your website is just the first step—turning that traffic into bookings is the next!
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Op-Ed: Using tech to turn one-time guests to life-time patrons
Eric Wong asks: "Do you know what guests think about your current booking system, or if they were able to…
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