Technology
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AI presents tourism’s biggest shake-up since the internet
Speaking at Meeting Place 2026, Viator founder Rod Cuthbert said tourism businesses who don't embrace AI risk being left behind.
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Real bookings, fake demands: Holiday parks warn guests following RMS security incident
Holiday parks in Australia and New Zealand warn guests about fraudulent booking messages as RMS investigates unauthorised access to guest…
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Frank Pitsikalis: Smarter AI for more personalised, human-centred interactions
AccomNews editor Gemma Harling speaks to Frank Pitsikalis, Agilysys SVP and Chief Marketing Officer, about AI developments in accommodation.
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Paid, earned, and owned media: A hotelier’s guide to digital revenue
Understanding the relationship between paid, earned and owned media is crucial to getting the most out of advertising, explains Edwin…
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Mobile Wallet keys simplify access for EVT Hotels & Resorts
EVT's shift to mobile Wallet is in step with evolving guest behaviour, with many travellers embracing technology to simplify their…
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The guest-facing QR and NFC audit hotels usually skip
A short, repeatable audit across every guest-facing QR code and NFC tag can ensure these stay relevant and operational.
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Beyond the front desk: What happens when AI meets your hotel tech stack?
Could you recognise when someone who appears to have legitimate access to your business systems is not who they claim…
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Why hoteliers can’t ignore Bing Places for Business
If your property is missing or unverified on Bing Places for Business, your hotel is completely invisible to millions of…
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Cendyn’s Michael Bongiavanni on visibility, accuracy and the new rules of digital discovery
On the floor of NoVacancy 2026, Cendyn's Michael Bongiavanni shared his insights on what accommodation operators need to do now…
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The hotelier’s Google Business Profile checklist for AI visibility
Are sparse descriptions or incomplete details, causing AI search engines to bypass your property? Edwin Saldanha shares some solutions.
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