Technology
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Op-Ed: How is AI already changing the game in the hospitality sector?
Is AI all hype, or is it the key to boosting a venue's profitability and guest experience? Paul Hadida, GM,…
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Turning chaos into cash flow: Mastering accommodation distribution channels
Exploring the pitfalls and consequences of ineffective distribution channels and rate management—an accommodation manager's worst nightmare!
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Booking.com under attack: The unseen threat to Australia’s accommodation sector
Warning: $337K scam surge, online fraudsters are targeting Aussie hotels, how can the industry combat this escalating threat?
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Invisible, yet indispensable: Connectivity as the cornerstone of the modern hotel
Guests expect a frictionless experience from when the booking is made, to the point of checking out, and throughout their…
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What has prompted a 26% surge in Australian restaurant reservations?
AI is increasingly becoming a vital tool in the hospitality industry, with 85 percent of Australian venues incorporating it into…
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Are hotels leaving money on the table (or tablet)?
Are you capitalising on mobile users? How to maximise revenue and enhance guest experience...
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Op-Ed: Comparing Hospitality Tech: Point Solutions or Integrated Systems?
While tech stacks play an important role in the industry’s progress, hoteliers must be cautious not to throw the baby…
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The CrowdStrike outage caused chaos for business – could we see a class action?
Being forced to stop operations is costly. Some estimates put the damage bill from the outage at more than A$1…
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RMS Cloud appoints a new Chief Product Officer to spearhead innovation and growth
This pivotal role underscores RMS Cloud's commitment to innovation and its strategic vision to lead the industry into a new…
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Is your guest wifi stopping you from getting a 5 out of 5 review?
What can you do to ensure that your guest wifi is up to par and deserving of that five out…
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