Safety & Security
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Are you prepared to save a life?
We all hope an emergency won't happen, but planning ahead with first aid training can be the difference between life…
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Meeting modern guest expectations at check-in
Self-service solutions provide faster, more flexible arrival processes, easing pressure on staff and keeping guests happy.
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Managing last-minute cancellations during natural disasters
Exclusive Op-Ed: Emily Stephens asks how accommodation providers can balance compassion with commercial reality during disaster-related cancellations.
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International fraud gangs targeting Australian travellers to Bali
Classic fraud also occurs in the airline rewards points space when fraudsters send fake emails or set up websites mimicking…
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10 years after the Lacrosse building cladding fire, the defects and disasters continue
What needs to change? Research finds change is needed in four key areas...
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Smart locks are key to modern security
New technology doesn’t just secure doors; it streamlines operations and enhances the overall guest experience
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Don’t slip up on surface safeguards
Accommodation providers must do everything they can to prevent any slip-ups. Do you have accident prevention safeguards in place?
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Set the mood without a spark: Flameless candles
Looking to elevate the atmosphere of any space? Flameless candles offer a cost-effective, sustainable solution
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Cracking the code: Accommodating after-hours arrivals
Steven Barnwell, Vintech Systems on why check-in kiosks have been a game-changer when it comes to after-hours arrivals
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E-scooter apartment inferno reignites safety concerns
Twelve fire crews tackled blaze caused by charging e-scooter: Two residents critical & dozens evacuated from Brisbane apartment building
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