Latest Articles
Industry
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Management
A closer look at the technology behind new hotel cleaning regimes: Part One
As outlined in our previous article, cleanliness is dominating the headlines within the hotel industry, with a number of press releases on new initiatives from all the major chains. The landscape has transformed quickly, to…
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New Zealand News
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New Zealand
Events industry to reunite face-to-face in Auckland
Organised by Business Events Industry Aotearoa (formerly named CINZ) on Tuesday, December 1, at Auckland’s…
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Management
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News In Brief
The heart of hospitality needed now more than ever
By focusing on what guests really want - warmth, welcome and genuine interactions - true leaders will rise above the challenges of this pandemic era.
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Tourism
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Tourism
Planning a road trip in a pandemic? 11 tips for before you leave, on the road and when you arrive
As restrictions ease around the country and the prospect of travel beckons, here's how the public are being advised to plan their road trips over the holiday season.
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Housekeeping
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News In Brief
Op-Ed: A closer look at the tech behind new hotel cleaning regimes (Part Two)
Getting cleanliness right in the ‘new normal’ can seem overwhelming. We’ve given a detailed breakdown…
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Refurbishment
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Refurbishment
COVID-era refurb boon for Dr Jerry Schwartz’s resort
Schwartz realised there was no better time to organise a refurbishment of his resort than…
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Guest Facilities
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News In Brief
Waterparks whet appetite for summer holidays
As Australian accommodation providers gear up for the coming post-COVID holiday bonanza, many are splashing…
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Food & Beverage
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Food & Beverage
Quarantine sparks rise in pre-packaged hotel meal options
Specialised dietary requirements have become an increasing characteristic among guests in hotel quarantine during the…
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Marketing
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News In Brief
Sunshine Coast industry up and running and full of promise!
Good news this week for Sunshine Coast operators: you have a refreshed brand to get…
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Technology
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News In Brief
Show business: Why good TV is gold
As guests’ viewing and listening habits become increasingly sophisticated, the onus is on hotel management…
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Human Resources
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Human Resources
Mental health experts encourage Australians to seek help
Since the bushfires many of us have felt unparalleled anxiety, fear, uncertainty, feelings greatly exacerbated…
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Energy & Resources
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Solar: Accom’s new super power
Creating a comfortable ambience which ensures outdoor spaces are still well enough…
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World-first energy deal to save accom owners millions
Accommodation properties will see "huge direct savings" in energy bills under a…
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Should we remove plastic straws from accommodation?
Australians love their beaches, and so do the rest of the world…
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Absolutely essential fact your body corporate needs to know
What I am writing about, no-one really knows. Even though it was…
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It’s getting hot in here so fix the air conditioning
An oh too familiar phone call received by the front desk of any accommodation…
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Spring is here, heat up your venue
Spring has long arrived. Guests expect cooler evenings but still seek al…