Latest Articles
Industry
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Management
Op-Ed: The most important hotel ‘salesperson’ right now is working behind your front desk
Here are 5 principles for hospitality excellence to help hoteliers see the front desk as a revenue-generating position, not an operational expense.
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New Zealand News
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New Zealand
Industry accolade for New Zealand’s most hospitable holiday park
All Seasons Holiday Park Rotorua has been named New Zealand’s most hospitable holiday park, winning…
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Management
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News In Brief
Accom industry responds to BUDGET 2020
Most industry experts agree that the budget is good news for struggling accommodation sector but are industry women over 45 its biggest losers.
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Tourism
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News In Brief
VIC Tourism industry desperate for new GOV measures
The Accommodation Association (AA) is calling for the government to adopt measures outlined by leading representatives of the state's tourism Industry in a proposal to reopen the state’s visitor economy using safe and staged processes…
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Housekeeping
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News In Brief
Op-Ed: A closer look at the tech behind new hotel cleaning regimes (Part Two)
Getting cleanliness right in the ‘new normal’ can seem overwhelming. We’ve given a detailed breakdown…
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Refurbishment
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Refurbishment
COVID-era refurb boon for Dr Jerry Schwartz’s resort
Schwartz realised there was no better time to organise a refurbishment of his resort than…
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Guest Facilities
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Guest Facilities
Holiday venue playgrounds that squeal good fun
We look at the top three considerations to creating, or revamping, a playground that is…
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Food & Beverage
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News In Brief
Is there any hope for the hospitality industry?
February to May sent Australia's employment rate plummeting and the Accommodation and Food Services industry…
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Marketing
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News In Brief
Destination Gold Coast pulls out all the stops to aid recovery
This $3.5 million promotion is the second iteration of Destination Gold Coast’s (DGC) Come Back…
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Technology
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News In Brief
Show business: Why good TV is gold
As guests’ viewing and listening habits become increasingly sophisticated, the onus is on hotel management…
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Human Resources
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Human Resources
Mental health experts encourage Australians to seek help
Since the bushfires many of us have felt unparalleled anxiety, fear, uncertainty, feelings greatly exacerbated…
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Energy & Resources
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Solar: Accom’s new super power
Creating a comfortable ambience which ensures outdoor spaces are still well enough…
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World-first energy deal to save accom owners millions
Accommodation properties will see "huge direct savings" in energy bills under a…
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Should we remove plastic straws from accommodation?
Australians love their beaches, and so do the rest of the world…
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Absolutely essential fact your body corporate needs to know
What I am writing about, no-one really knows. Even though it was…
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It’s getting hot in here so fix the air conditioning
An oh too familiar phone call received by the front desk of any accommodation…
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Spring is here, heat up your venue
Spring has long arrived. Guests expect cooler evenings but still seek al…